Effective Date: 08-04-2025

1. Introduction

Welcome to Kalyari.com (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy1 outlines how we collect, use, disclose, and safeguard your information when you visit our website2 (kalyari.com) and use our services, including purchasing metal jewelry and cosmetic products. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services.3 The information we collect may include:

  • Personal Information:
    • Name
    • Email address4
    • Phone number
    • Shipping address
    • Billing address
    • Payment information (processed through Razorpay)
  • Transaction Information:
    • Purchase history
    • Order details
    • Payment records
  • Technical Information:
    • IP address
    • Browser type
    • Device information
    • Cookies and similar tracking technologies
    • Website usage data.
  • Communication Information:
    • Emails and other communications between you and Kalyari.com.

3. How We Use Your Information

We use your information for various purposes, including:

  • To process and fulfill your orders.
  • To provide customer support.
  • To improve our website and services.
  • To send you order confirmations, shipping updates, and other transactional emails.
  • To send you promotional emails and marketing communications (with your consent).
  • To detect and prevent fraud.
  • To comply with legal obligations.
  • For payment processing through Razorpay.
  • To maintain records for accounting purposes.

4. Payment Information and Razorpay

We use Razorpay to process your payments. When you make a purchase on our website, your payment information is securely transmitted to Razorpay. We do not store your complete payment details on our servers.

  • Razorpay’s Privacy Policy: We encourage you to review Razorpay’s privacy policy to understand how they handle your payment information.
  • We only transmit the information that is needed by razorpay to complete the transaction.
  • We do not store your credit card information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website5 traffic, and personalize content. You can control cookies through your browser settings.6

6. Information Sharing and Disclosure

We may share your information with:

  • Razorpay: For payment processing.
  • Shipping and Delivery Partners: To fulfill your orders.
  • Service Providers: Who assist us with website hosting, data analysis, and marketing.
  • Legal Authorities: When required by law or to protect our rights.
  • Business transfers: In case of a merger, acquisition, or sale of our business.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure,7 and alteration. However, no method of transmission over the internet or electronic storage8 is completely secure.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention9 period is required or permitted by law.

9. Your Rights

You have the following rights10 regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request11 to correct any inaccurate or incomplete information.
  • Deletion: You can request to12 delete your personal information (subject to legal obligations).
  • Opt-out: You can opt-out of receiving marketing communications.13
  • Data portability: you can request a copy of your data in a14 machine readable format.

To exercise these rights, please contact us at mail@kalyari.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy15 Policy on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy,16 please contact us at:

Kalyari.com

Vmart Premises, Kishanganj, Bihar, 855117

Email: mail@kalyari.com